Feature

Capture the real reason
every deal slips.

Deals that slip with no documented reason create no learning loop. The same patterns repeat. CommitTrack closes that gap.

Start free trial → See how it works ↓

The problem

Slips happen every quarter.
The reason disappears by Friday.

01

Deals slip every quarter

Enterprise B2B forecasts miss 25–40% of committed deals — not because of product gaps, but because something changed in the deal that the AE caught too late or not at all.

02

The reason lives in Slack and memory

The AE knows why. It's in a message thread, a mental note, or a verbal debrief that never got written down. By the QBR, the context is gone and the deal is a statistic.

03

Managers can't coach what they can't see

Pattern coaching requires pattern data. If three reps have procurement stalls every quarter and nobody's captured it, the manager is coaching on vibes instead of evidence.


How it works

Three steps. Zero extra process.

Slip Reason Capture runs automatically in the background — the AE only appears when a slip is detected.

1

Cron detects the close-date slip

Every morning, CommitTrack scans your open deals. When a committed deal passes its close date without closing, it's flagged automatically — no manual entry needed.

System detection — 07:00 AM
3 deals passed close date · 1 pending slip reason
● Holloway Corp · $240K · was Close: Apr 30
2

AE gets in-app prompt with reason picker

The slip appears in the morning briefing. One tap opens a reason picker with the full taxonomy — no free-form notes required.

Holloway Corp slipped
Was Apr 30 · Log the reason
Champion silent
Procurement stall
Budget freeze
Competitive risk
Internal priority shift
Legal/security review
3

Reason rolls up to manager Sunday digest

Captured reasons are included in the weekly manager rollup email — aggregated by rep and reason code, with week-over-week pattern detection built in.

Sunday digest · Pipeline Rollup
Slips this week: 3 deals
● Procurement stall: 2 deals
● Budget freeze: 1 deal
▲ Procurement stalls up 2x vs last week

You'll finally know if it's a Q-wide freeze or a champion problem on one rep's deals.

Right now, the question "why did this deal slip?" gets answered on the forecast call with the same language every time: "just timing," "pushed a bit," "still very engaged." None of that is coaching-ready data.

Slip Reason Capture changes the information structure. When reasons are logged consistently, patterns surface without analysis: procurement is the issue across three reps, but champion engagement is isolated to one. Those are completely different coaching conversations.

  • See which slip reasons repeat across your team — not just per deal
  • Distinguish a Q-wide procurement freeze from a single-rep champion problem
  • Catch reps with uncaptured slips before the forecast call
  • Track slip patterns quarter-over-quarter — the data that actually improves forecast accuracy
CommitTrack Manager Digest — Sunday May 12
Pipeline Rollup: 3 Reps · 11 Open Deals · 3 Slips This Week
⚠ Slip Reasons Captured
J. Torres
Holloway Corp · $240K
Was Apr 30. Legal/security review extended 4 more weeks per procurement.
Legal review
A. Park
Cascade Systems · $180K
Champion is in restructure. New VP of Ops onboarding — 10-day quiet period.
Champion silent
M. Chen
Vertex Health · $320K
CFO froze discretionary spend through Q2. Revisit May 28.
Budget freeze
Pattern: Legal/security reviews affected 2 of 3 slips in the last 3 weeks. Consider adding security questionnaire timeline to qualification checklist.

FAQ

Common questions

How is this different from CRM stage notes? +
CRM notes are free-form text buried in activity logs — nobody reads them and nothing aggregates them. Slip Reason Capture uses a structured taxonomy so reasons are consistent, queryable, and surfaced automatically in manager digests and weekly pattern reports. You can see in 30 seconds whether procurement is a Q-wide problem or isolated to one rep.
Does this require a separate process from the AE? +
No. CommitTrack detects the slip automatically when a deal's close date passes. The AE gets a single in-app prompt with a reason picker — five taps and done. It shows up in their morning briefing so they see it during their normal workflow, not as an extra task.
What if the AE doesn't fill in the slip reason? +
Deals with pending slip reasons are flagged in the morning briefing and in the manager's Sunday digest. Managers can see at a glance which reps have uncaptured slips. The system surfaces the gap — it doesn't silently accept incomplete data.
Can I see patterns across my whole team? +
Yes. The manager Sunday digest includes a slip section with aggregated reasons across all reps. The 90-day Slip Reasons Report shows patterns by reason code, rep, and deal size — so you can tell if procurement delays are a systemic issue or a qualification problem on one rep's pipeline.
Is Slip Reason Capture included in the Pro plan? +
Yes — Slip Reason Capture is included on both Pro ($49/mo) and Enterprise ($99/mo) plans. The manager rollup digest requires setting up manager email via double opt-in, which any Pro user can do from their account settings. See pricing for full plan details.

Stop losing the lesson
every time a deal slips.

7 days free. No credit card required. Start logging slip reasons before your next forecast call.

Start free trial → See pricing →